Welcome to the Wooda Surgery Online
The Wooda Surgery is a group practice offering a wide range of medical and nursing services. The team also includes district nurses, midwives and health visitors on attachment from the local trusts.
We welcome new patients living within our practice area (for details contact reception on 01237 471071) The surgery is purpose built and there is a pharmacy (leased to Lloyds Chemist) on site.
We really value our patients' feedback on all aspects of the services we offer. We are looking at a wide range of ways to feedback information to us. For example it could be as simple as being part of an e-mail group. We would particuarly like to hear from you if you use the surgery reguarly or if you have a long term health condition, a parent of a young family, have a mental health condition or are over the age of 75.
There are parking facilities for patients on site but these are limited and we would ask for your co-operation in parking within the areas marked out. Please be aware that parking is prohibited in Ethelwynne Brown Close and this is monitored by the local council. There is a large public car park adjacent to the surgery on Barnstaple St.
With effect from 1st April 2013, the practice is regulated by the Care Quality Commission, for more information please go to www.cqc.org.uk
The CQC carried out a routine inspection of the practice in October 2014. Please see the link below for the inspection ratings:
Changes to our appointment booking system
From the 3.1.17 we will be introducing a brand new appointment booking system.
We have heard how difficult it has been to get an appointment to be seen.
People get the best care and the most satisfaction from speaking to their registered GP.
We now offer you a telephone consultation with your usual registered GP on the day you call or when they are next in. If you call is urgent and your registered GP isn’t in you will be able to speak to the urgent clinic doctor on the day that you call.
The receptionists will no longer be able to book face to face appointments without an initial telephone call or without your doctor specifically requesting it in the first instance.
We are able to offer flexibility when we are able to call so this will help people who work and people who only have a short window of opportunity to speak to their GP.
Please ask your usual GP or the reception team if you have any questions.
Summary Care Record and online access
Please speak to the Receptionist team about access to your reord online. You will need to provide documents for proof of identity which include photographic I.D, i.e. a passport or driving liscence AND proof of your address, i.e a bank statement, unfortunately we cannot accept a utility bill for proof of address. If you do not have these documents, please speak to the Reception team about how you can provide proof of identification.
You will also be required to complete a consent form which you can print out and return to the Reception team. Please see below links:
View your medical record online
New service starting 1st February 2017
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Pharmacy First is a new scheme which allows people with certain minor ailments and conditions to go straight to their pharmacist to receive a consultation and treatment without needing to visit their GP to get a prescription first.
(Site updated 08/06/2018)