***CHANGES TO ALL APPOINTMENT BOOKINGS***

The Wooda Surgery remains open for business however in order to protect our most vulnerable patients, our staff and Doctors we have made some temporary changes to our access to the building and our appointment booking process.

Due to the latest government advice, we are trying to slow the spread of the Coronavirus -COVID-19. We are therefore using a full Telephone Triage system as from Monday 16th March to reduce the visits to the surgery by people with symptoms of "a new fever" or "a new cough".

If you have either of these symptoms, please do not contact the practice in the first instance. Please use NHS 111 online where full triage can be made and advice and guidance given. If you are unable to access the internet for this, please call NHS 111.

If you do not have any of these symptoms but still need to access healthcare, please call our Reception team where a Telephone Triage appointment can be booked.

Patients requiring other routine appointments, i.e. blood tests and regular dressings will be screened accordingly by our Reception team.

Please note that our intercom system will be in operation on the doors into the practice for any patients attending for their booked appointment or general enquiries to enable us to manage the flow of patients in and out of the practice.

We thank you in advance for your cooperation.

Integrated Childrens Service Public Health Nursing Team

The Integrated Childrens Services Public Health Nursing Team (Health Visiting team and school nurses are based within the Bideford Medical Centre but have strong working relations with Wooda Surgery. You can contact them on 03332341904

They carry out our work in a variety of locations such as homes, playgroups, health centres, schools & many others.

·  Working with all age groups on an individual and group basis to help maintain and improve health and offer advice on healthy lifestyle choices.

·  Working with parents to provide advice and information on child health, development and behavioural issues.

·  Organising, running and participating in teaching group sessions such as parenting courses, ante natal and post natal groups and child health clinics

·  Working with multi agency guidelines on safeguarding to ensure protection of vulnerable children.

·  Liaising with and referring to other agencies, as appropriate, following consultation and agreement with parents and clients.

·  Recognising and identifying area’s of need within the community.

Child Health Checks

Child health clinics will be held at Bideford Bay Children’s’ Centre every Wednesday, 1.30 – 3.30pm.

Safeguarding vulnerable children

All staff members are trained annually to identify children and young people who may be at risk and have a professional duty to act to safeguard their welfare. The abuse or neglect of a child can occur by inflicting harm or by failing to act to prevent harm. Dr Matthew Lee is the lead GP for Safeguarding Children.

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