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                                   ***CHANGES TO ALL APPOINTMENT BOOKINGS***

The Wooda Surgery remains open for business however in order to protect our most vulnerable patients, our staff and Doctors we have made some temporary changes to our access to the building and our appointment booking process.

Due to the latest government advice, we are trying to slow the spread of the Coronavirus -COVID-19. We are therefore using a full Telephone Triage system as from Monday 16th March to reduce the visits to the surgery by people with symptoms of "a new fever" or "a new cough".

If you have either of these symptoms, please do not contact the practice in the first instance. Please use NHS 111 online where full triage can be made and advice and guidance given. If you are unable to access the internet for this, please call NHS 111.

If you do not have any of these symptoms but still need to access healthcare, please call our Reception team where a Telephone Triage appointment can be booked.

Patients requiring other routine appointments, i.e. blood tests and regular dressings will be screened accordingly by our Reception team.

Please note that our intercom system will be in operation on the doors into the practice for any patients attending for their booked appointment or general enquiries to enable us to manage the flow of patients in and out of the practice.

We thank you in advance for your cooperation.


If you are not taking any medication that is still on your repeat list, please let the surgery know.

It is a good idea to discuss any problems that you are having with your medication with your doctor. Particularly if you are having side effects - in most cases it will be possible to prescribe an alternative.

Please remember that any medication you order and then have to return to the pharmacy cannot be reused even if it is unopened.


In an attempt to reduce the overall cost of prescribing drugs, the practice is supporting the initiative of prescribing drugs by the compound (generic) name rather than by brand. This will mean on some occassions the prescription you receive may be packaged differently though the drug will be the same. If you have any queries about this, please seek advice about your medication either from your local pharmacist or the surgery.


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