***CHANGES TO ALL APPOINTMENT BOOKINGS***

The Wooda Surgery remains open for business however in order to protect our most vulnerable patients, our staff and Doctors we have made some temporary changes to our access to the building and our appointment booking process.

Due to the latest government advice, we are trying to slow the spread of the Coronavirus -COVID-19. We are therefore using a full Telephone Triage system as from Monday 16th March to reduce the visits to the surgery by people with symptoms of "a new fever" or "a new cough".

If you have either of these symptoms, please do not contact the practice in the first instance. Please use NHS 111 online where full triage can be made and advice and guidance given. If you are unable to access the internet for this, please call NHS 111.

If you do not have any of these symptoms but still need to access healthcare, please call our Reception team where a Telephone Triage appointment can be booked.

Patients requiring other routine appointments, i.e. blood tests and regular dressings will be screened accordingly by our Reception team.

Please note that our intercom system will be in operation on the doors into the practice for any patients attending for their booked appointment or general enquiries to enable us to manage the flow of patients in and out of the practice.

We thank you in advance for your cooperation.

Practice Management

Kristy Elson

Practice Manager

Our Practice Manager looks after all of the operational elements of the practice and Human Resources.


The Administration Team help keep the practice functioning, they process all of the referrals, manage incoming patient records, ensure patients are called for annual reviews, keep our premises in order and keep us stocked up with all sorts of supplies.

Amy Hawkes


Gemma Jones

Finance Administrator

Gemma Jones, our Finance Administrator is responsible for the financial monitoring of the practice.

Shannon Smith

Timetable scheduler

Reception Manager

Kate Morrish

Personnel and Management Assistant

Reception Manager


Jade Mugford
Nancy Matthews
Carly Avery
Hannah Luxton
Rochine Simmons
Angela Beaumont
Harriet Jones
Sandra Cooper (f)
The receptionists are here to help you make appointments, answer telephone calls, arrange home visits, keep medical records in order, organise repeat prescriptions and update computer records. Their job is very demanding so please be patient.
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