Noticeboard

                                   ***CHANGES TO ALL APPOINTMENT BOOKINGS***


CORONAVIRUS UPDATE***
The Wooda Surgery remains open for business however in order to protect our most vulnerable patients, our staff and Doctors we have made some temporary changes to our access to the building and our appointment booking process.


Due to the latest government advice, we are trying to slow the spread of the Coronavirus -COVID-19. We are therefore using a full Telephone Triage system as from Monday 16th March to reduce the visits to the surgery by people with symptoms of "a new fever" or "a new cough".



If you have either of these symptoms, please do not contact the practice in the first instance. Please use NHS 111 online where full triage can be made and advice and guidance given. If you are unable to access the internet for this, please call NHS 111.


If you do not have any of these symptoms but still need to access healthcare, please call our Reception team where a Telephone Triage appointment can be booked.


Patients requiring other routine appointments, i.e. blood tests and regular dressings will be screened accordingly by our Reception team.


Please note that our intercom system will be in operation on the doors into the practice for any patients attending for their booked appointment or general enquiries to enable us to manage the flow of patients in and out of the practice.


We thank you in advance for your cooperation.


COVID-19 vaccination programme

Covid Vaccinations

We have started the roll out of the covid vaccination programme and working with 14 other GP practices we are holding clinics in the Barnstaple Leisure Centre.  We are reliant on the national delivery of vaccines and we then arrange our clinics around those dates.  We have started with priority group 1 which is care home residents and staff and the over 80 year olds.

Please do not contact the practice about these vaccinations as we will contact patients directly and we will share all the information including about other priority groups as it develops on our websites and social media to keep you as informed as possible.

You will have heard about larger mass vaccination sites being set up across the country and it may be that at some stage you will receive a letter from the national booking team inviting you to have your vaccine - when you get this letter you can choose to either go to a mass vaccination site (and the letter will tell you where this is) or to have it done more locally.  We are concerned that it may cause some confusion as these letters will not come from the practice but from a central team and we have no influence over this.

We are delighted that there is a vaccination and we will be playing our part in the NHS wide roll out over the coming months as it will take some time to vaccinate everyone  – we thank you for your patience and understanding.

PUBLIC NOTICE

We are receiving a lot of calls from patients asking for GP advice on isolation in relation to their health condition. The Government have published some very clear guidance on this in the link attached: https://www.gov.uk/…/guidance-on-social-distancing-for-ever…

 

 

Welcome to the Wooda Surgery Online

Consult online

About Us

The Wooda Surgery is a group practice offering a wide range of medical and nursing services. The team also includes district nurses, midwives and health visitors on attachment from the local trusts.

The surgery is purpose built and there is a pharmacy (leased to Lloyds Chemist) on site. We are accessible to patients with disabilities, including automatic doors at the entrance with level access. We welcome any feedback as to how we can improve our premises for patients with disabilities. 

We welcome new patients living within our practice area (for details contact reception on 01237 471071). 

We really value our patients' feedback on all aspects of the services we offer. We would particularly like to hear from you if you use the surgery regularly or if you have a long term health condition, are a parent of a young family, have a mental health condition or are over the age of 75.

There are parking facilities for patients on site but these are limited and we would ask for your co-operation in parking within the areas marked out. Please be aware that parking is prohibited in Ethelwynne Brown Close and this is monitored by the local council. There is a large public car park adjacent to the surgery on Barnstaple St.


Summary Care Record and online access

Please speak to the Receptionist team about access to your reord online. You will need to provide documents for proof of identity which include photographic I.D, i.e. a passport or driving licence AND proof of your address, i.e a bank statement, unfortunately we cannot accept a utility bill for proof of address. If you do not have these documents, please speak to the Reception team about how you can provide proof of identification.

You will also be required to complete a consent form which you can print out and return to the Reception team. Please see link below:

View your medical record online


Support services in Devon

Please click on the link below to find all the registered support services across Devon.

https://www.pinpointdevon.co.uk/


Self Referral for Physiotherapy

Physiotherapy are now able to offer self-referrals from The Wooda Surgery patients.

Our specialist team of Physiotherapists will carry out a comprehensive examination to help diagnose your problem. Working with you, the Physiotherapist can then develop the most effective treatment plan to help you recover.

Our Physiotherapists aim to use the most appropriate and evidence based techniques. This can include manual therapy, soft tissue massage, acupuncture, hydrotherapy, injection therapy & participation in specific rehabilitation classes. With appropriate advice & education your Physiotherapist will also provide you with a tailored home exercise programme. In combination, this treatment will help you achieve your goals and prevent re-injury.

Here is the link for the online form:

Self Referral Online form for Physiotherapy


DO YOU LOOK AFTER SOMEONE WHO CAN’T GET BY WITHOUT YOUR HELP?

If you are an unpaid carer who provides care and support to a partner, relative, friend or neighbour who wouldn’t be able to get by on their own, please let one of our Patient Service Coordinators know.

There is support available for you that you may not have known about. Once you have informed us, please sign up with Devon Carers who have a variety of different benefits that you may be interested in.

Register with Devon Carers

Please call our Helpline: 03456 434 435 to speak to our Advice Team, who will be able to register you over the telephone.



Making positive changes to your health

Whether you’re looking to quit smoking, lose weight for that special occasion, become more active or reduce your alcohol intake, you've come to the right place.

Take OneSmallStep to change...

Visit https://www.onesmallstep.org.uk/ for more information.


Pharmacy First is a new scheme which allows people with certain minor ailments and conditions to go straight to their pharmacist to receive a consultation and treatment without needing to visit their GP to get a prescription first.

http://devonlpc.org/wp-content/uploads/sites/20/2014/10/Pharmacy-First-Desk-Top-Flyer-for-GPs.pdf

(Site updated 18/01/2021)
Order your repeat medicationsTake our surveyCancel your appointmentAccess Appointment SystemAccess Summary Care Record
 
Call 111 when you need medical help fast but it’s not a 999 emergencyNHS ChoicesThis site is brought to you by My Surgery Website